Privacy Policy

1. Introduction

Visual Luminaries GmbH (hereinafter referred to as "VISUALANTIES", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

When you use our website or services, we may collect personally identifiable information, such as your:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Company information

2.2 Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our products or services.

2.4 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our website from a mobile device.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, for customer service, updates and other information relating to the website and services, and for marketing and promotional purposes
  • Process your transactions
  • Send you emails
  • Find and prevent fraud

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the website and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

6. Your Rights Regarding Your Data

You have certain rights regarding your personal data:

  • Right to Access - You have the right to request copies of your personal data.
  • Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Children's Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any personal information on this website.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Visual Luminaries GmbH
Twischenwasser, Dafins
Voralberg, Austria
Email: FireDesireSA@gmail.com, frankolious@gmail.com
Phone: +43 660 8511 470 (Frank Harris), +43 660 7359 870 (Bruno Kopf)

Last Updated: May 7, 2024

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